Serving clients
since 2012

Digital strategy · IT · Web

Practical technology that helps organisations work better.

Octothorp ITWS is a digital strategy, IT and web-services consultancy operating through South African and United States entities. We design and build affordable websites, business systems, integrations and digital infrastructure for SMMEs, nonprofits and organisations worldwide.

What we do

Digital services shaped around the work.

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Website design and development

Responsive marketing sites, content platforms and digital experiences designed around measurable business needs.

Custom systems and web applications

Purpose-built operational systems, portals and web applications that replace inefficient manual processes.

Solutions architecture and consulting

Practical technology planning, system assessments and architecture that balance capability, cost and maintainability.

Integrations and process automation

Connections between existing tools and automated workflows that reduce duplication and improve reliability.

Maintenance and technical support

Ongoing maintenance, troubleshooting and technical support through project-specific retainers or support agreements.

Hosting and infrastructure management

Project-aligned hosting, deployment and infrastructure guidance without forcing clients into unsuitable platforms.

How an engagement works

Clear scope before payment. Visible milestones after it.

01

Discover

We start with a free initial conversation to understand the problem, constraints and intended outcome.

02

Scope and quote

You receive a written quotation covering deliverables, timing, payment milestones and third-party costs.

03

Build and review

Work progresses through agreed milestones, with practical feedback and transparent change control.

04

Deliver and support

We hand over through the methods appropriate to the project and can provide ongoing support by agreement.

Indicative delivery

Realistic starting points, confirmed in writing.

Timelines begin after the quotation is accepted, the required deposit clears, and we receive the content, access and decisions needed to start.

Read the Delivery Policy →
Small brochure-style websites
About 10 business days
Larger websites
Approximately 3 to 5 weeks
Custom-system MVP
From 4 weeks
Production-grade custom systems
From 12 weeks
Consulting and assessments
About 3 business days for initial findings

Ready to scope the work?

Start with a free initial conversation.

Tell us what needs to work better. We'll help define the right next step and provide a written quotation before requesting payment.

Contact Octothorp